How Produpak Moved Its Orders off Phone and WhatsApp with ZunderFlow

Company

Produpak Agro Private Limited

Industry

Fresh produce distribution

Clients served

Hundreds of wholesalers and retailers across multiple regions

Apps

Customer app, business app and delivery app, under Produpak's brand

Results in

Under 90 days

Produpak is a leading supplier of fruits and vegetables, serving hundreds of wholesale and retail clients across multiple regions.

As the business grew, so did its order volumes and what clients expected from a supplier. Produpak needed a smarter, scalable way to run its operations and to deepen its client relationships.

• Orders were taken by hand over phone and WhatsApp, which led to delays and missed follow-ups.
• Inventory was tracked reactively, so stock-outs were frequent.
• There was no visibility into customer buying behaviour.
• Clients had no professional, digital way to order.

ZunderFlow delivered a fully branded digital suite for Produpak: three connected apps that take every order from the customer to the doorstep.

1. Step 1

   Customer App

   Clients place orders anytime, browse the product catalogue and track their delivery.

2. Step 2

   Business App

   Real-time inventory management, order processing and customer insights for Produpak's team.

3. Step 3

   Delivery App

   Faster, more reliable last-mile fulfilment, boosting delivery efficiency and client satisfaction.

In under 90 days: +30% revenue and 60% faster order-to-delivery.

• Real-time view of inventory, orders and customer buying behaviour
• A sharper brand image, with a fully branded app for its clients

With ZunderFlow, Produpak didn't just digitise, it levelled up. The business now runs with greater speed, clarity and professionalism, and delivers a better experience to its clients.